Privacy notice
Last updated 3 November 2026
This notice explains what happens to the details you share with The Switch Dept, mainly through the contact form on this site. We keep it short because we collect very little.
Who we are
The Switch Dept is a trading name of I AM NPR, registered with the Dutch Chamber of Commerce (KvK 96855061, VAT NL005232251B16). I AM NPR is the controller of your personal data. You can reach us about anything in this notice at hello@theswitchdept.com.
What we collect
When you send an enquiry through the form, we receive:
- your name and email address
- your brand or company name, if you add it
- your message
- whether you asked for our company details (registered address and phone number)
If you sign up for updates (for example by scanning our QR code at an event), we receive your email address, plus your name and company if you add them.
If you email us directly, we receive your email address and whatever you write. We don't ask for anything else, and we don't buy or rent contact lists.
Why we use it
Only to reply to you, talk about the work you have in mind and, if you ask, send our company details. The legal basis is our legitimate interest in answering enquiries, and taking steps at your request before we agree any work together. We won't add you to a mailing list from an enquiry.
If you sign up for updates, we use your email to send you occasional news about our work and events. The legal basis is your consent, which you can withdraw at any time by replying to any email or writing to hello@theswitchdept.com. We keep you on the list until you unsubscribe.
Who else handles it
- Netlify hosts this site and receives form submissions for us. Netlify is based in the US, and its data processing agreement covers transfers of EU and UK data with Standard Contractual Clauses.
- Google Workspace runs our email, so enquiries and replies are stored there.
We don't sell your data or share it with anyone else unless the law requires it.
How long we keep it
We keep enquiries for up to 12 months, then delete them, unless we end up working together. In that case we keep what we need for the project and for our tax and accounting records, which Dutch law requires us to keep for seven years.
Cookies and tracking
This site doesn't use analytics, advertising or tracking cookies. A few things load from other services:
- Fonts load from Google Fonts, which means your browser connects to Google's servers and shares your IP address with them.
- The showreel plays through Vimeo. Nothing loads from Vimeo until you press play; after that, Vimeo's own privacy policy applies.
- Like any web host, Netlify keeps short-term server logs (such as IP addresses) to run the site securely.
Your rights
You can ask to see the data we hold about you, correct it, delete it, limit how we use it, object to us using it, or get a copy to take elsewhere. Just email hello@theswitchdept.com and we'll reply within a month.
If you're unhappy with how we've handled your data, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens, or in the UK to the Information Commissioner's Office. We'd appreciate the chance to put it right first.
Changes
If we change how we handle your data, we'll update this page and the date at the top.